Terms & Conditions

Effective Date: 20 July 2026

Welcome to Fashion Weavers (“Fashion Weavers”, “we”, “our”, “us”), a sole proprietorship owned and operated by Ashwini R. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://fashionweavers.in (the “Website”), and all purchases made through it.

By accessing, browsing, registering an account, or placing an order on our Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, and our Refund & Returns Policy. If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

These Terms are intended to comply with applicable laws in India, including the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and other applicable laws and regulations.


1. Business Information

Business Name: Fashion Weavers

Business Structure: Sole Proprietorship

Owner: Ashwini R

Registered Address:

#15 Ramnivas, Aditya Maple Layout
Next to Srinivasa Theatre
Kadugodi Channasandra Road
Bengaluru, Karnataka 560067
India

Website: https://fashionweavers.in

Email: fashionweavers@gmail.com

Phone: +91 7204312351

Customer Support Hours: 10:00 AM – 10:00 PM (IST)


2. Definitions

For the purpose of these Terms:

  • Website means https://fashionweavers.in.

  • Company, we, our, or us refers to Fashion Weavers.

  • Customer, User, You, or Your refers to any individual accessing or using the Website.

  • Products include ready-to-wear garments, customized clothing, bridal wear, ethnic wear, western wear, Indo-Western wear, accessories, alteration services, and any other items offered for sale.

  • Customized Products refer to products specifically tailored, stitched, altered, embroidered, or manufactured according to customer measurements or specifications.

  • Order means a request placed by a customer to purchase products through the Website.


3. Acceptance of Terms

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

  • You possess the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate, complete, and current.

  • You will use the Website only for lawful purposes.

  • You agree to comply with all applicable laws and regulations while using the Website.

If you do not agree with these Terms, you must not use the Website.


4. Eligibility to Use the Website

You may use our Website only if you:

  • Are legally capable of entering into contracts under applicable law.

  • Provide accurate and complete personal information.

  • Agree to comply with these Terms.

  • Do not misuse or interfere with the Website or its services.

Fashion Weavers reserves the right to refuse service, suspend access, or terminate accounts that violate these Terms.


5. User Accounts

Customers may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your password secure.

  • Notify us immediately of any unauthorized use of your account.

  • Ensure all information provided remains accurate and up to date.

  • Accept responsibility for all activities conducted under your account.

Fashion Weavers shall not be liable for any loss arising from your failure to safeguard your account credentials.

We reserve the right to suspend or terminate user accounts that:

  • Provide false information.

  • Engage in fraudulent activities.

  • Abuse promotional offers.

  • Violate applicable laws.

  • Attempt unauthorized access to our systems.

  • Misuse the Website in any manner.


6. Products and Services

Fashion Weavers specializes in women’s fashion and offers a curated selection of products, including but not limited to:

  • Designer Bridal Wear

  • Ready-to-Wear Clothing

  • Customized Dresses

  • Bridal Lehengas

  • Sarees

  • Salwar Suits

  • Kurtis

  • Indo-Western Wear

  • Western Wear

  • Party Wear

  • Festive Wear

  • Alteration Services

  • Custom Stitching Services

Some products are manufactured or customized only after an order is confirmed.

Availability of products is subject to stock, fabric availability, artisan capacity, and production schedules.

We reserve the right to discontinue any product without prior notice.


7. Product Descriptions

We strive to ensure that all product descriptions, specifications, images, colours, sizes, pricing, and availability are accurate.

However:

  • Colours may vary slightly due to monitor settings, mobile displays, lighting conditions, photography, and device calibration.

  • Measurements may have a variation of approximately 1–2 cm due to manufacturing processes.

  • Handcrafted, embroidered, printed, or customized products may have slight variations that enhance their uniqueness.

  • Fabric texture, embellishments, embroidery placement, motifs, lace, buttons, accessories, and trims may vary slightly from the displayed images.

  • Product images are for illustration purposes and may differ slightly from the actual product.

Such variations shall not be considered manufacturing defects.


8. Customized & Made-to-Order Products

Fashion Weavers offers customized clothing based on measurements, customer preferences, design selections, and customization requests.

By placing an order for a customized product, you acknowledge that:

  • You are responsible for providing accurate measurements.

  • Fashion Weavers is not responsible for incorrect measurements submitted by customers.

  • Production begins only after confirmation of measurements and order details.

  • Once production or customization has commenced, the order cannot be cancelled, modified, exchanged, or refunded except where required by applicable law.

  • Minor variations in colour, embroidery, print placement, stitching, embellishments, and fabric texture may occur due to the handcrafted nature of customized garments.

Estimated production timelines are approximate and may vary depending on design complexity, fabric availability, seasonal demand, or unforeseen circumstances.


9. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

As Fashion Weavers is currently not registered under GST, prices displayed on the Website do not include GST unless otherwise stated.

Prices are subject to change without prior notice.

Pricing errors may occasionally occur due to technical issues or human error. If an incorrect price is displayed, Fashion Weavers reserves the right to cancel the affected order and issue a full refund of any amount paid.

Promotional prices are valid only for the specified promotional period and cannot be applied retrospectively.


10. Payments

Fashion Weavers accepts secure online payments through the payment methods made available during checkout.

Orders will be processed only after successful payment authorization.

If a payment is declined or cannot be verified, the order may be cancelled.

Fashion Weavers is not responsible for payment failures caused by:

  • Banks

  • Payment gateways

  • Card issuers

  • UPI service providers

  • Technical interruptions

  • Internet connectivity issues

Customers are responsible for ensuring sufficient funds and accurate payment information before placing an order.

11. Order Placement and Acceptance

When you place an order on our Website, you are making an offer to purchase the selected product(s). Receipt of an order confirmation email or SMS does not constitute acceptance of your order.

An order is considered accepted only when:

  • Full payment has been successfully received (where applicable);

  • The order has been reviewed by Fashion Weavers; and

  • The product has been packed and dispatched.

Fashion Weavers reserves the right to refuse or cancel any order before dispatch at its sole discretion, including but not limited to the following circumstances:

  • Product is out of stock or discontinued.

  • Pricing, description, or image errors.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent or unauthorized transactions.

  • Payment verification failure.

  • Duplicate orders.

  • Orders placed for resale or commercial purposes without authorization.

  • Circumstances beyond our reasonable control.

If your order is cancelled by Fashion Weavers before dispatch, any amount successfully received will be refunded to the original payment method in accordance with our Refund & Returns Policy.


12. Order Cancellation

Ready-to-Wear Products

Orders for ready-to-wear products may be cancelled only before they have been dispatched from our warehouse.

Once dispatched, cancellations cannot be accepted.

Customized and Made-to-Order Products

Customized, stitched, altered, embroidered, or made-to-order products enter production specifically for the customer.

Accordingly:

  • Orders cannot be cancelled once customization or production has commenced.

  • Requests to modify measurements, fabrics, colours, embroidery, or design after production begins may not be accommodated.

  • Any approved modification may result in additional charges and revised delivery timelines.


13. Shipping and Delivery

Fashion Weavers currently ships products within India only.

We do not offer international shipping at this time.

Estimated delivery timelines are as follows:

  • Ready-to-Wear Products: Approximately 3–7 business days after dispatch.

  • Customized Products: Approximately 7–14 business days, depending on production requirements.

These timelines are estimates only and are not guaranteed.

Actual delivery may vary due to:

  • Remote delivery locations

  • Courier delays

  • Public holidays

  • Adverse weather conditions

  • Natural disasters

  • Government restrictions

  • Transportation disruptions

  • High seasonal demand

  • Other circumstances beyond our control

Fashion Weavers shall not be liable for delays caused by third-party courier partners or events outside our reasonable control.


14. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Fashion Weavers is not responsible for delays, additional shipping charges, failed deliveries, or returned shipments resulting from:

  • Incorrect address details

  • Incomplete address

  • Invalid contact number

  • Customer unavailability at the time of delivery

Where a shipment is returned to us due to incorrect information provided by the customer, additional shipping charges may apply for re-dispatch.


15. Delivery and Risk of Loss

Ownership and risk of loss pass to the customer upon successful delivery of the order to the shipping address provided during checkout.

Customers are advised to inspect the package immediately upon delivery.

If the outer packaging appears tampered with, damaged, or opened, customers should:

  • Refuse delivery where possible; or

  • Record appropriate evidence before accepting the shipment.


16. Delayed or Failed Deliveries

If delivery cannot be completed because:

  • the customer is unavailable,

  • the address is incorrect,

  • repeated delivery attempts fail, or

  • the shipment is refused without valid reason,

the package may be returned to Fashion Weavers.

Any re-shipping costs arising from such circumstances shall be borne by the customer.

Fashion Weavers shall not be liable for losses resulting from failed deliveries caused by incorrect information provided by the customer.


17. Returns

Returns are governed by our separate Refund & Returns Policy, which forms an integral part of these Terms & Conditions.

Customers are encouraged to read the Refund & Returns Policy before placing an order.

In general:

  • Return requests must be submitted within the applicable return period specified in our Refund & Returns Policy.

  • Returned products must be unused, unwashed, undamaged, and in their original condition with all tags, labels, and packaging intact.

  • Products showing signs of wear, alteration, washing, perfume, deodorant, stains, or damage caused after delivery may not be eligible for return.

Fashion Weavers reserves the right to inspect all returned items before approving any refund or exchange.


18. Customized Products

Due to the personalized nature of customized products:

  • Customized garments are generally non-returnable.

  • Customized garments are generally non-refundable.

  • Customized garments are generally non-exchangeable.

Exceptions may apply only where required by applicable law or where the product delivered is demonstrably defective or materially different from the confirmed order.


19. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, you must notify Fashion Weavers within the timeframe specified in our Refund & Returns Policy.

To process your request, we may require:

  • Clear photographs of the product.

  • Images of the packaging.

  • Order number.

  • Description of the issue.

  • Additional information reasonably required to assess the claim.

Failure to provide sufficient evidence may result in rejection of the request.

Upon verification, Fashion Weavers may, at its discretion and in accordance with applicable law:

  • Replace the product;

  • Exchange the product;

  • Issue a refund; or

  • Provide store credit where applicable.


20. Refunds

Approved refunds will be processed in accordance with our Refund & Returns Policy.

Refunds will generally:

  • Be processed to the original payment method used for purchase.

  • Be initiated within the timeframe communicated after approval.

  • Be subject to payment gateway and banking processing times.

Fashion Weavers shall not be responsible for delays caused by banks or payment service providers after a refund has been initiated.


21. Exchanges

Eligible exchange requests will be processed subject to:

  • Product availability;

  • Successful quality inspection of the returned item; and

  • Compliance with our Refund & Returns Policy.

If the requested replacement product is unavailable, Fashion Weavers may offer:

  • An alternative product;

  • Store credit; or

  • A refund where applicable.


22. Coupons, Discounts and Promotional Offers

Fashion Weavers may offer promotional discounts, coupon codes, seasonal sales, or special offers from time to time.

Unless otherwise stated:

  • Only one promotional coupon may be used per order.

  • Coupons cannot be combined with other promotional offers.

  • Coupons have no cash value.

  • Coupons cannot be transferred or resold.

  • Coupons may have minimum purchase requirements.

  • Expired coupons cannot be reinstated.

Fashion Weavers reserves the right to:

  • Modify any promotional offer.

  • Suspend promotions.

  • Withdraw promotions.

  • Cancel promotions without prior notice.

Any misuse of coupons, including fraudulent activity, may result in cancellation of the order and suspension of customer accounts.


23. Pricing Errors

Despite our best efforts, pricing errors may occasionally occur.

Where a product has been incorrectly priced due to technical, typographical, or human error, Fashion Weavers reserves the right to:

  • Cancel the order;

  • Refuse shipment;

  • Correct the pricing error; and

  • Refund any amount paid.

Customers will be notified if such an event occurs.

24. Intellectual Property Rights

Unless otherwise stated, all content available on this Website is the exclusive property of Fashion Weavers and is protected under applicable intellectual property laws.

This includes, but is not limited to:

  • The Fashion Weavers name, logo, and branding

  • Website design and layout

  • Product photographs and videos

  • Product descriptions

  • Graphics, icons, banners, and promotional materials

  • Text, articles, and other website content

No content from this Website may be copied, reproduced, republished, distributed, modified, transmitted, displayed, or commercially exploited without the prior written consent of Fashion Weavers.

Unauthorized use of our intellectual property may result in legal action.


25. User Reviews and Feedback

Customers may have the opportunity to submit reviews, ratings, comments, photographs, or other feedback on the Website.

By submitting any content, you confirm that:

  • The content is accurate and based on your genuine experience.

  • You own or have the necessary rights to the content.

  • The content does not infringe any intellectual property or other legal rights.

  • The content is not defamatory, abusive, obscene, discriminatory, misleading, or unlawful.

By submitting reviews or feedback, you grant Fashion Weavers a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, and distribute such content for business and marketing purposes.

Fashion Weavers reserves the right, but not the obligation, to edit, refuse, or remove any content that:

  • Is false or misleading;

  • Contains offensive or abusive language;

  • Is defamatory or discriminatory;

  • Promotes spam or unsolicited advertising;

  • Infringes intellectual property rights; or

  • Violates applicable law or these Terms.


26. Acceptable Use

You agree to use the Website responsibly and in accordance with all applicable laws.

You must not:

  • Use the Website for any unlawful purpose.

  • Interfere with the Website’s operation or security.

  • Attempt to gain unauthorized access to our systems.

  • Misrepresent your identity.

  • Submit false or misleading information.

  • Disrupt other users’ access to the Website.

  • Introduce viruses, malware, or harmful code.

  • Use automated tools, bots, or scripts to scrape or extract data without our written permission.


27. Prohibited Activities

The following activities are strictly prohibited:

  • Hacking or attempting to compromise Website security.

  • Copying or reproducing Website content without authorization.

  • Reverse engineering any part of the Website.

  • Fraudulent transactions or chargeback abuse.

  • Creating multiple accounts to misuse promotions.

  • Uploading malicious software or harmful files.

  • Impersonating another individual or organization.

  • Interfering with payment systems or order processing.

  • Using the Website in a manner that may damage Fashion Weavers or its reputation.

Fashion Weavers reserves the right to suspend or permanently terminate access to users engaging in prohibited activities.


28. Third-Party Services

The Website may use or integrate with third-party service providers for payment processing, shipping, analytics, communications, and other operational purposes.

These providers may include:

  • Payment gateway providers

  • Courier and logistics partners

  • Google Analytics

  • Google Ads

  • Google Search Console

  • Meta Pixel

  • Other trusted technology partners

Fashion Weavers is not responsible for the availability, security, privacy practices, or content of third-party websites or services. Your interactions with such providers are governed by their respective terms and privacy policies.


29. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using the Website, you consent to the collection and processing of your information as described in our Privacy Policy.


30. Cookies

The Website uses cookies and similar technologies to:

  • Improve Website performance;

  • Remember user preferences;

  • Analyse Website traffic;

  • Enhance user experience; and

  • Deliver relevant marketing and advertising.

By continuing to use the Website, you consent to the use of cookies in accordance with our Privacy Policy and Cookie Policy (where applicable).


31. Disclaimer of Warranties

The Website and all products and services are provided on an “as is” and “as available” basis, except where warranties cannot be excluded under applicable law.

Fashion Weavers does not warrant that:

  • The Website will operate uninterrupted or error-free.

  • The Website will always be free from viruses or other harmful components.

  • Product images will exactly match the delivered products due to variations in photography, lighting, screen settings, or handcrafted production.

  • Delivery timelines will always be met where delays arise from circumstances beyond our reasonable control.

Nothing in these Terms excludes any statutory rights available to consumers under applicable law.


32. Limitation of Liability

To the fullest extent permitted by applicable law, Fashion Weavers, its proprietor, employees, representatives, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

  • Use of or inability to use the Website;

  • Delayed or failed deliveries caused by third parties;

  • Customer-provided measurement errors;

  • Product variations described in these Terms;

  • Technical issues, system failures, or payment interruptions;

  • Loss of profits, business opportunities, or data.

Where liability cannot be excluded by law, Fashion Weavers’ total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.


33. Indemnification

You agree to indemnify, defend, and hold harmless Fashion Weavers, its proprietor, employees, representatives, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms;

  • Your misuse of the Website;

  • Your violation of any applicable law;

  • Your infringement of any third-party rights.


34. Force Majeure

Fashion Weavers shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Fires;

  • Earthquakes;

  • Pandemics or epidemics;

  • Government actions or restrictions;

  • War, terrorism, civil unrest, or riots;

  • Labour disputes or strikes;

  • Transportation disruptions;

  • Power failures;

  • Internet or telecommunications failures; or

  • Courier service interruptions.

Performance of obligations shall be suspended for the duration of the force majeure event.


35. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the Website, or any transaction with Fashion Weavers shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.


36. Changes to These Terms

Fashion Weavers reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice.

The updated version will be published on the Website with the revised Effective Date.

Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.


37. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.


38. Waiver

Failure by Fashion Weavers to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available under applicable law.


39. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Refund & Returns Policy, constitute the entire agreement between you and Fashion Weavers concerning your use of the Website and supersede all prior communications, representations, or agreements relating to the subject matter herein.


40. Grievance Officer

In accordance with applicable Indian e-commerce regulations, customers may contact our Grievance Officer for complaints or concerns.

Name: Ashwini R

Designation: Proprietor & Grievance Officer

Email: fashionweavers@gmail.com

Phone: +91 7204312351

Address:

Fashion Weavers
#15 Ramnivas, Aditya Maple Layout
Next to Srinivasa Theatre
Kadugodi Channasandra Road
Bengaluru, Karnataka 560067
India

We aim to acknowledge grievance-related communications within a reasonable time and work towards resolving them promptly.


41. Contact Us

If you have any questions about these Terms & Conditions, orders, products, or our services, please contact us:

Fashion Weavers

Website: https://fashionweavers.in

Email: fashionweavers@gmail.com

Phone: +91 7204312351

Business Address:

#15 Ramnivas, Aditya Maple Layout
Next to Srinivasa Theatre
Kadugodi Channasandra Road
Bengaluru, Karnataka 560067
India

Customer Support Hours:

Monday to Sunday
10:00 AM – 10:00 PM (IST)


By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

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